Shattered, cracked, or unresponsive touchscreen. We accept all levels of screen damage.
Dropped in water, liquid spills, or moisture damage. Even if it still works intermittently.
Drains fast, won’t hold charge, swollen battery, or overheating problems.
Dead phone, boot loop, stuck on logo, or any issue preventing normal startup.
Search for your phone model and select the “Faulty” condition option to see your price.
Register the sale and use our free tracked postage label to send your device safely.
We’ll test the device and send payment within 1 working day. Simple as that.
Any device with functional issues qualifies as faulty. This includes cracked or unresponsive screens, water damage, battery problems, buttons that don’t work, phones that won’t turn on, speaker/microphone issues, and camera problems.
Yes, faulty phones receive a lower quote than devices in working condition. However, we still offer competitive prices for broken devices so you get fair value rather than letting it collect dust.
When selecting the “Faulty” condition, you don’t need to specify the exact issue. Our team will assess the device when it arrives and pay the quoted faulty price.
If your phone has cosmetic damage (like a cracked screen) but all functions work perfectly, it may qualify as “Fair” rather than “Faulty”. Check our grading guide for details — you might get a higher price!
